Terms and Conditions of COESAPACK

1. Introduction

Welcome to COESAPACK. By accessing or using our website and/or making a purchase, you agree to be bound by the following terms and conditions. Please read them carefully before using our website or completing any transactions. These terms apply to all users of the site, including but not limited to browsers, vendors, customers, merchants, and content contributors.

2. Definitions

• "We" refers to COESAPACK.
• "User" or "Customer" refers to any individual accessing or using our website for any purpose.
• "Product" refers to the items available for sale on COESAPACK.

3. Purchase Conditions

To make a purchase on COESAPACK, the user must be at least 18 years old or have the consent of a legal guardian. By making a purchase, you declare that the information provided is truthful and complete.

4. Pricing and Availability

All prices are stated in soles and may be subject to change without prior notice. We reserve the right to modify or discontinue any product at any time. If a purchased product is unavailable, we will notify you as soon as possible to offer an alternative or a refund.

5. Shipping Policy

We ship to [geographical areas]. Shipping costs are calculated at the time of purchase. Delivery times vary based on the customer's location and product availability. We are not responsible for delivery delays caused by circumstances beyond our control, such as strikes, natural disasters, or logistical issues.

6. Return and Refund Policy

Returns: We accept product returns in their original condition within 30 days of the purchase date. The customer is responsible for return shipping costs unless the product is defective or incorrect.

Refunds: Once we receive and verify the condition of the returned product, we will process the refund within 10 business days. Refunds will be issued via the same payment method used for the original purchase.

7. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of COESAPACK and is protected by intellectual property laws. Unauthorized use of any content from our website is prohibited.

8. Data Protection

At COESAPACK, we respect your privacy and are committed to protecting the personal information we collect. All information provided is subject to our [Privacy Policy], which is an integral part of these Terms and Conditions.

9. Limitation of Liability

COESAPACK will not be liable for any direct, indirect, incidental, special, or consequential damages arising from the use or inability to use our products or services, including but not limited to data or profit loss.

10. Modifications to the Terms and Conditions

We reserve the right to update or modify these terms at any time. Changes will take effect immediately after their publication on the website. Users are responsible for periodically reviewing these terms to stay informed of any updates.

11. Governing Law

These terms and conditions will be governed and interpreted in accordance with the laws of Peruvian. Any disputes that arise will be subject to the exclusive jurisdiction of the courts in Peruvian.

COESAPACK Privacy Policy

1. Introduction

At COESAPACK, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, share, and protect the information we gather about you when you visit our website, make a purchase, or interact with us in other ways.

2. Information We Collect

a) Personal Information
We collect personal information that you provide directly, such as:

• Contact details: name, email address, phone number, and physical address.
• Payment information: credit card, debit card, or other payment method details (managed through secure payment platforms).
• Purchase details: products purchased, prices, and delivery method.

b) Site Usage Information
We also automatically collect information about how you interact with our website, such as:

• Device data: IP address, browser type, operating system, and language settings.
• Usage data: pages visited, time spent, and other related navigation statistics.

3. Use of Information

We use the information we collect for the following purposes:

• Order processing and management: to fulfill your purchases, manage payments, shipments, and returns.
• Communication: to respond to your inquiries, provide updates about your orders, and share information about our products and services.
• Service improvement: to analyze website usage, identify trends, and enhance user experience.
• Marketing: to send you promotional offers and updates, provided you have consented to receive such communications.

4. Information Sharing

We do not sell or rent your personal information to third parties. However, we may share your data with:

• Service providers: who help us process payments, manage shipments, and conduct marketing. These providers only have access to the necessary information to perform their tasks and are obligated to protect your data.
• Legal authorities: if required by law or to comply with legal processes, protect our rights, or safeguard the rights of others.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no security system is infallible, and we cannot guarantee absolute data security.

6. Your Rights

You have the following rights regarding your personal information:

• Access: You can request a copy of the personal data we hold about you.
• Correction: You can correct inaccurate or incomplete data.
• Deletion: You can request the deletion of your data when it is no longer necessary for the purposes for which it was collected.
• Restriction: You can request that we limit the use of your data in certain circumstances.
• Objection: You can object to the processing of your data for direct marketing or other specific situations.
• Portability: You can request the transfer of your data to another controller in a structured and commonly used format.

To exercise any of these rights, please contact us at: ventas@coesac.net.

7. Cookies

Our website uses cookies to improve your browsing experience, analyze site traffic, and personalize content. You can manage your cookie preferences in your browser settings. For more details, see our [Cookie Policy].

8. Privacy Policy Updates

We may update this Privacy Policy from time to time. Any changes will be published on our website, and the date of the last update will be reflected at the top of the policy. We encourage you to review this policy periodically to stay informed of any changes.

9. Contact

If you have any questions or concerns about this Privacy Policy, you can contact us at:

Email: ventas@coesac.net
Physical Address: Jr. Los Silicios Nro. 5537 Industrial Infantas / Lima - Lima - Los Olivos

COESAPACK Data Protection Policy

1. Introduction

At COESAPACK, we respect your privacy and are committed to protecting your personal data. This Data Protection Policy describes how we collect, use, and share your information when you use our website and make a purchase. By using our site, you agree to the terms out

2. Data We Collect

We collect different types of personal data depending on how you interact with our site:

a) Information provided directly by the user:

• Contact information: N
• Payment information: Credit o
• Purchase details: Products purchased, prices, and delivery method.

b) Data we collect automatically:

• Website usage data: Information about how you navigate our site, pages visited, and time spent on them.
• Device data: IP address, browser type, operating system, and language settings.

3. Purpose of Data Processing

We use your personal data for the following purposes:

• Order processing: Managing purchases, payments, shipments, and returns.
• Communication: Responding to your inquiries, providing updates about your order, and sending information about our products and services.
• Marketing: Sending promotional offers or relevant information, provided you have given explicit consent to receive such communications.
• Improving our services: Analyzing website usage to optimize the user experience and enhance our product and service offerings.

4. Legal Basis for Data Processing

The processing of your personal data is based on:

• Contract performance: When you place an order or use our services.
• User consent: When you agree to receive promotional communications or voluntarily provide your data.
• Legitimate interests: To enhance the user experience, prevent fraud, and ensure website security.

5. With Whom We Share Your Data

COESAPACK does not sell or rent your personal data to third parties. However, we may share your data with:

• Service providers: Companies that provide services such as payment processing, shipping logistics, and marketing. These providers only access the data necessary to perform their tasks and are bound to confidentiality.
• Legal authorities: When required by law or in response to legal processes to protect our rights or the rights of third parties.

6. International Data Transfers

In some cases, your data may be transferred to countries outside the European Economic Area (EEA) or other jurisdictions with different data protection laws. When this occurs, we will take appropriate measures to ensure your data is protected in accordance with applicable standards, such as signing standard contractual clauses approved by the European Commission or working with providers certified under the Privacy Shield.

7. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes described in this policy and in accordance with applicable legal retention periods. Once the purpose is fulfilled, the data will be securely deleted or anonymized.

8. User Rights

As a user, you have the following rights regarding your personal data:

• Access: Request information about the data we hold about you.
• Rectification: Correct inaccurate or incomplete data.
• Erasure: Request the deletion of your data when it is no longer necessary for the purposes for which it was collected.
• Restriction of processing: Request that we limit the use of your data in certain circumstances.
• Objection: Object to the processing of your data for direct marketing or specific situations.
• Data portability: Request your data in a structured and commonly used format.

To exercise any of these rights, contact us at: [contact email]. We will respond to your request within the legally established time frame.

9. Data Security

COESAPACK implements appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, destruction, or alteration. However, no security system is completely foolproof, and we cannot guarantee absolute security.

10. Cookies

We use cookies and similar technologies to enhance the functionality of our website, analyze traffic, and personalize your experience. You can find more information about our use of cookies in our [Cookies Policy].

11. Modifications to the Data Protection Policy

COESAPACK reserves the right to modify this policy at any time. Changes will take effect once published on our website. We recommend periodically reviewing this policy to stay informed of updates.

12. Contact

If you have any questions or concerns about our Data Protection Policy, you can contact us at:

• Email: ventas@coesac.net
• Physical address: Jr. Los Silicios Nro. 5537 Industrial Infantas / Lima - Lima - Los Olivos